Privacy Policy for PitchSpark
Last updated: November 9, 2026
PitchSpark ("we", "us", "the app") is operated by Harmonic Collective LLC. This policy explains what we collect, why, who we share it with, and the choices you have.
Information we collect
Account information. When you create an account with an email address and password, we receive that address and a securely hashed password. When you use Sign in with Apple, we receive the name and email address Apple shares with us (Apple may give us a private relay address instead of your real one). We never receive or store your Apple password.
Release and artist information you enter. The details you put into a pitch: song and release titles, artist names, release dates, genres, moods, descriptions, inspirations, similar artists, playlist targets, ISRC and UPC codes, follower and streaming counts, previous releases, press coverage and tour dates. If you save an artist profile, we store it so it can pre-fill future pitches. If you upload a profile photo, we store it.
Pitches. The pitches the app generates for you, and any edits you make to them.
Purchases. If you subscribe or buy a single pitch, Apple processes the payment. We receive a record of what you bought and its status (for example, active, renewed or cancelled) so we can give you the right number of pitch credits. We never receive your payment card details.
Usage and diagnostics. Which screens and steps you use, and whether actions such as generating or copying a pitch succeeded, so we can improve the app. Crash reports and error details so we can fix problems. These never include the text of your pitches or your release descriptions.
On your device. Your sign-in session is stored securely on your device in the Apple Keychain. Unfinished pitches you start before signing in are stored on your device until you create an account.
We do NOT collect: your precise location, contacts, photos other than a profile photo you choose to upload, or microphone or camera data. We do not use advertising SDKs and we do not track you across other companies' apps or websites.
How we use your information
- To provide the app: your account, saving your pitches and artist profile, and generating pitches.
- To manage your plan and pitch credits.
- To keep the service secure, prevent abuse, and fix problems.
- To understand how the app is used, in aggregate, so we can improve it.
We do not sell your personal information, and we do not use it for advertising.
How pitches are generated
When you tap Generate Pitches, the release details for that pitch (song, artist, description, marketing plan and the other pitch inputs) are sent to Anthropic, the provider of the Claude AI model, which writes the pitches and sends them back. The app asks for your consent before the first time. We send only what is needed to write the pitch: your email, name and account details are never sent. Under its commercial terms, Anthropic does not use this data to train its models.
Who we share information with
We share information only with the service providers that run the app on our behalf, each limited to what it needs:
- Supabase: database, authentication, file storage and server functions. Data is stored in the United States.
- Anthropic: generating pitches, as described above.
- Apple: Sign in with Apple, and payment processing for purchases.
- RevenueCat: managing subscriptions and purchases.
- PostHog: product usage analytics (no pitch text).
- Sentry: crash and error reporting (no pitch text).
We may also disclose information if the law requires it, or to protect the rights and safety of our users or others.
Data retention and account deletion
We keep your data while your account is active.
You can delete your account at any time from the Profile screen in the app. Deletion is immediate and permanent: there is no waiting period and no way to recover it. It removes your account and sign-in, your profile and profile photo, your artist profiles, every pitch and draft, and your pitch credits.
Deleting your account does not cancel a subscription. Subscriptions are billed by Apple, so cancel yours in your iPhone's Settings under your Apple Account, Subscriptions, before or after deleting your account. Apple and RevenueCat keep their own records of past purchases, as the law and their policies require.
Usage analytics and crash reports are kept for a limited period and are not linked to your account after it is deleted.
Your rights and choices
- Delete your account at any time from the Profile screen, as described above.
- Access or correct your information: most of it can be viewed and edited in the app. For anything else, contact us at the address below.
- Depending on where you live (for example, the EEA and UK under the GDPR, or California under the CCPA/CPRA), you may have additional rights, including data portability and the right to object to certain processing. To exercise them, contact us. We do not sell or "share" personal information as the CCPA defines those terms.
Children's privacy
PitchSpark is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
Security
We use encrypted connections (TLS), encryption at rest by our hosting provider, database row-level security so each account can reach only its own data, and secure on-device storage for your sign-in. No system is perfectly secure, but we work to protect your information.
Changes to this policy
We may update this policy and will change the "Last updated" date when we do. We will tell you in the app or by email about material changes.
Contact
Harmonic Collective LLC
Email: support@harmoniccollective.io
49 Beach St, Unit 22, Boston, MA 02111